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Shipping, returns and insurance

Shipping
When you place an order on the webstie, it will be shipped within 2 working days. Shipping is free and paid by us with insurance. You will then receive a track and trace code via e-mail. That way you can track your package.

Returns

Not satisfied with your parcel? Then you can return it within 14 days of receipt, provided it is still in perfect condition. Send an e-mail to info@latrouvaillejewelry.be to initiate this process.

Insurance

Every parcel sent is insured by us. Every jewel has a 1-year guarantee. Each jewel has a certificate of authenticity with its description.

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